TERMS & CONDITIONS

 

PAYMENTS

Payments can be made online or by mailing in a check. A convenience fee will be added to all credit card payments. If you want to pay by check, please select the “Mail-in Payment” option on the payment page. To request an invoice or W9, email payments@greatrivermba.com. Payments must be received within 30 days of registration. If the payment is not received within 30 days, a 10% late fee will be charged. All registrations after April 1st must be paid in full online by credit card. No checks will be accepted. Please note that if the payment is over 30 days of the registration and after April 1st, an additioanl 10% late fee will be charged.

 

MEMBER PRICE VERIFICATION

The published registration rates are subject to the membership status of your company at the start of the conference. Should your company membership status change between the time of registration and the start of the conference, you may be subject to a change in your rate. If your registration has been done incorrectly the difference is due.

 

SUBSTITUTIONS

Send requests to info@greatrivermba.com with “GRC20 Substitutions” in the subject. Substitutions are at no charge through March 31st. Substitutions as of April 1st will acquire a $25 processing fee. To guarantee that your name and company will appear on the final registration list, your substitution request must be received on or before April 15, 2020.

 

CANCELLATIONS AND REFUNDS

 

FOR ATTENDEES

Send requests to info@greatrivermba.com with “Great River Cancellation” as the subject. Cancellations received between November 4th thru March 31st: Full refund minus credit card fees and $25 processing fee. Any cancellations received after April 1, 2020: No Refunds for Cancellations. Non-payments will be invoiced accordingly. If the payment is over 30 days of the registration and after April 1st, an additioanl 10% late fee will be charged.

 

SPECIAL GROUP DISCOUNT CANCELLATION AND REFUND POLICY

If any person who registered as part of any special pricing with group discounts rates cancels their registration, the standard Cancellations and Refunds policy will apply. In addition, the group discounted rates will be adjusted as applicable.

 

FOR EXHIBITORS & SPONSOR CANCELLATION

Your Exhibit Space and/or Sponsorship for GRC is considered confirmed upon the receipt of your registration.

In the event your Exhibit or Sponsorship should be canceled, GRC would be in a difficult position to rebook the space or reorder the branded materials, and would realize damages as a result of the cancellation. In an effort to maintain the best possible relationship GRC provides the following refund policy:

 

On or before December 18, 2019, the vendor is entitled to a 75% refund.

 

On or before February 28, 2020, the vendor is entitled to 50% refund. If Exhibitor or Sponsorship has a branded item or service which has already been purchased and the cost exceeds 50% of the Sponsorship Fee, then the refund will reflect the remainder after our expenses.

 

If an exhibitor or sponsor cancels after March 20, 2020, the vendor will not receive a refund. If any exhibitor or sponsor has not made a payment, the payment will be still due, and the Terms & Conditions of payment above will apply.

 

Please email any questions or cancellation notices to sponsor@greatrivermba.com.

 

EXHIBITOR TEAR DOWN POLICY

Exhibitor shall not initiate tearing down, packing, or abandoning of exhibit prior to the close of the exhibition hall without giving at least a 24-hour notice to a GRC staff member. In the event that an exhibitor needs to leave early, the exhibitor must make arrangements beforehand to avoid being a distraction or disturbance to attendees and fellow exhibitors. Please emailinfo@greatrivermba.com to make arrangements to dismantle before the scheduled closing time. Any exhibitor that begins dismantling, packing, or altering the appearance of their exhibit prior to the official close of exhibits will be in non-compliance, and the exhibitor at fault will incur a $500 donation processed from the credit card placed on file at the time of registration. The donation will go to the GRC’s 2020 charity, St. Jude Children’s Research Hospital.

 

SECURITY POLICY

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all personal information, including credit card number, name, and address, so that it cannot be read over the internet. 

 

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. No information is sold to anyone. NO AUDIO OR VIDEOTAPING OF THE PROGRAM PERMITTED.