Advantages of Marketing & Recruiting Inclusively:
Tools to Increase Diversity in What We Do 

This panel of MBA Diversity & Inclusion award winners will share best practices to reach diverse markets, describe their company D&I efforts, and discuss lessons learned while establishing a marketing and recruitment campaign sensitized to diversity goals.
Jeremy Davis
FirstBank Mortgage
Rick Humphery
New American Funding
Kristin Messerli
Experience
Steven Rouse
Appraisal Logistics

Moderator
Miguel Vega
First Community Mortgage

Diversity & Inclusion Panel

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Jeremy Davis' Bio

Director of Mortgage 

FirstBank Mortgage

Jeremy Davis is a sought-after mortgage leader known to be a visionary thinker who thrives outside the box. A top sales executive, he has utilized his energy and unique leadership style to recruit, build, motivate and retain members from the most diverse, visible, and productive sales and operations teams in the southeast US.

Jeremy is currently Director of Mortgage, leading the FirstBank Forward initiative promoting diversity, equity, and fair lending across the FirstBank footprint. The initiative, launched in 2019 was awarded the 2020 National Diversity & Inclusion Leadership Award from the National Mortgage Bankers Association, recognizing the 360-degree approach used to promote fair lending and minority housing needs.  Previously, Davis led similar successful expansions into new market territories for Synovus, Fifth Third Bank, and JPMorgan Chase.

Davis also serves as Vice Chair and Commissioner for the Metro Nashville Human Relations Commission, a body that works to protect and promote the personal dignity, peace, safety, security, health and general welfare of all people in Nashville and Davidson County, TN.

Diversity & Inclusion Panel

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Rick Humphery's Bio

Vice President of Community Lending Talent 

Acquisition Team

New American Funding 

 

Rick Humphery started working in the mortgage industry in 1999 in Atlanta Georgia with HomeBanc Mortgage as a loan Officer. Rick then transferred home to Orlando where he worked with FDIC banks for 10 years in various positions in the mortgage world  from Account Manager to Regional Manager and SVP for various companies. Rick was also apart of the emerging markets dept geared at promoting African American Homeownership. 

 Rick has always had a focus on recruiting diversity throughout his career.

Diversity & Inclusion Panel

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Kristen Messerli's Bio

Vice President of Mortgage Sales

Experience.com

Kristin Messerli is a leading strategist and keynote speaker on the NextGen homebuyer experience, and she is passionate about amplifying the voice of today’s consumers. As the VP of Mortgage Sales at Social Survey, Kristin works with hundreds of lenders to collect and analyze customer voice to build brand, generate referrals and improve customer experience.

 

Prior to Social Survey, Kristin founded a marketing consulting firm, Cultural Outreach, with the mission to help financial institutions bridge the gap in connecting with today’s consumers. She sold her company in 2020 after consulting for over 50 financial institutions and fintech startups. Kristin has spoken at hundreds of conferences including the Mortgage Bankers Association, Digital Mortgage, and Harvard Business School, and she has surveyed thousands of NextGen homebuyers. Kristin produced and co-authored the 2020 NextGen Homebuyer Report and is a regular contributor for HousingWire.

Diversity & Inclusion Panel

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Steven Rouse's Bio

Account Manager

Appraisal Logistics

Moderator

Steven started his mortgage career as an LO and has served the industry with distinction for a few decades now.  He has worked in retail, wholesale, and correspondent sales.  He has held various regional positions as well.  In his current role as Regional Account Manager, he manages clients in the midwest for Appraisal Logistics.  He loves serving his clients needs in the valuation space.  His tireless energy and strong work ethic make him an ideal fit in this fast paced industry.  He also serves on the Board of Directors for the St. Louis Mortgage Bankers Association and the Mortgage Bankers Association of Kansas City. 

Diversity & Inclusion Panel

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Miguel Vega's Bio

Chief Diversity Officer | SVP of Multicultural Lending

First Community Mortgage

Miguel Vega is First Community Mortgage’s Chief Diversity Officer, Executive Vice President of Business Development and Community Outreach. He leads the company’s planning and execution of Multi-Cultural and Affordable Lending Strategies. Miguel joined FCM in 2016 as Associate Vice President of Business Development, focusing on the Hispanic market. Under his direction, First Community Mortgage won the Mortgage Bankers Association National Diversity and Inclusion Residential Leadership Award for Market Outreach Strategies. 

Miguel is a Marketing graduate of California State University – Los Angeles. He has also earned degrees and certifications in Business and Marketing Strategy from Cornell University in NY, and Economics and International Trade from ITAM and ITESM in Mexico. Miguel’s past positions include Trade Commissioner of Mexico and Director of Business Development for the Trade and Investment Office of Mexico in Los Angeles, responsible for the California, Arizona, Utah, and Nevada Region. Corporate Category Manager for the Top Consumer Electronics Retail Chain in Southern California and Arizona; and Vice President of Business Development of Electronic Express, the Top Regional Consumer Electronics Retailer in Middle Tennessee and Alabama. 

Miguel has an active role in community outreach and strategic partnership projects. He is a founding member of the National Association of Hispanic Real Estate Professionals (NAHREP) in Minneapolis, MN, Knoxville, TN, and Nashville where he served as 2019-2020 Chapter President. He is a member of the Mortgage Bankers Association’s National Advisory Council on Affordable Homeownership, the Tennessee Housing Development Agency Housing Industry Advisory Board, and The Housing Fund of Tennessee Board Director for Financial Programs. Also serves as Director of Strategic Alliances of the Tennessee Latin American Chamber of Commerce, MTSU Economics and Finance Advisory Board, and is an officer of the Rutherford County Habitat for Humanity.

 

Miguel is a keynote speaker of the National Hispanic Corporate Council, a frequent lecturer at Middle Tennessee State University on topics regarding US Hispanic Market trends, leadership, and organizational innovation, and a mentor for Professional Sales students at MTSU and high school seniors in “Tennessee Achieves” Program.